Effective Date: [1/1/2024]
Welcome to Alrabee-tourism.com (the "Website"), operated by Alrabee Tourism. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information. By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Personal Information
When you make a reservation for tours in Kyrgyzstan on our Website, we may collect personal information from you, including but not limited to your name, email address, phone number, and billing information. We only collect personal information that is necessary to process your reservation and provide you with the requested services.
1.2 Non-Personal Information
We may also collect non-personal information, such as your IP address, browser type, operating system, and the pages you visit on our Website. This information is collected to improve the functionality and performance of our Website and to analyze trends and user behavior.
2. Use of Information
2.1 Personal Information
We use your personal information to process your reservations, communicate with you regarding your bookings, and provide you with customer support. We may also use your personal information to send you promotional offers and updates about our services, but you can opt-out of receiving such communications at any time.
2.2 Non-Personal Information
Non-personal information is used to analyze trends, track user behavior, and improve the overall user experience on our Website. This information helps us understand how users interact with our Website and allows us to make enhancements based on user preferences and needs.
3. Sharing of Information
3.1 Service Providers
We may share your personal information with trusted third-party service providers who assist us in providing our services, such as payment processors and customer support providers. These service providers are contractually obligated to protect your personal information and are prohibited from using it for any other purpose.
3.2 Legal Compliance
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a court order or legal process, or respond to a government or regulatory request.
4. Data Security
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
5.1 Access and Correction
You have the right to access and update the personal information we hold about you. If you would like to review, correct, or delete any of your personal information, please contact us using the information provided at the end of this Privacy Policy.
5.2 Opt-Out
You have the right to opt-out of receiving promotional communications from us. You can do this by following the unsubscribe instructions provided in the promotional emails or by contacting us directly.
6. Children's Privacy
Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information from our systems.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our Website. Please review this Privacy Policy periodically for any updates or changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Alrabee Tourism
Email: info@alrabee-tourism.com
Please allow us a reasonable time to respond to your inquiries.
In conclusion, Alrabee Tourism is committed to protecting your privacy and ensuring the security of your personal information. We collect and use your information to process reservations, improve our services, and provide you with a personalized experience. We will not sell, rent, or share your personal information with third parties without your consent, except as described in this Privacy Policy. By using our Website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.